Club Rules & Policies

CHILDREN

Children under 18 years of age are not permitted in or near the Openers Bar or the Gaming area of the Club under any circumstances. Children under 18 years of age MUST BE under the direct supervision and control of an adult at all times whilst within the area controlled by the Club, including Reserved Seats. Parents or Guardians of children should ensure that appropriate dress standards for those children are observed at all times.

LIQUOR & FOOD CONSUMPTION

Members must be aware that the bringing of alcohol and food into the Club is strictly prohibited. This also includes soft beverages, thermos flasks, drinking or serving vessels (e.g teapots and cups) or any other container. Should a Member have specific requirements through medical reasons, he/she is requested to contact the Club and arrangements will be made within the Club whenever practicable.

Any food or drinks will be confiscated at the door and returned on leaving the Club.

Other items that are not allowed to be brought into the Club are eskies, chairs or seats of any form, flares or fireworks, knives or any other item that could potentially be used as a weapon, whistles or plastic horns, drink holders (cup holders), poles in excess of 1 metre in length, professional video cameras (By Order Management - Brisbane Cricket Ground and QCC).

Members must also be aware that the Club and the Club’s Reserved Seating Area is situated within the Brisbane Cricket Ground and is therefore subject to the venue rules and regulations. The bringing of alcohol into the ground is strictly prohibited and such action is deemed an offence. ANY person caught bringing alcohol into the ground will be subject to an on-the-spot $370 fine.

MOBILE PHONES - RULES FOR USE IN & OUT OF THE CLUB

Mobile Phones are to be programmed to “silent” in The Wisden Club Lounge, Sir Donald Bradman Room, and in the Members Reserved tiered seating area in front of the Club.

LOST PROPERTY

All Lost Property must be handed to a Club staff member and is available for collection from Club Reception during normal trading hours.

GAME DAY RULES & POLICIES

Club Entry on match days is by reserved pre-paid ticket only. Members must present their member card and guests must be signed-in. Entry to the Club is subject to strict dress regulations. Entry will be denied without refund to anyone not adhering to the QCC’s dress regulations.

GAME DAY SEATING

The majority of Members Reserved Seating is accessed through the glass doors situated on the southern side of the “Openers Bar” in the Members Lounge. To assist us in accommodating the growing demand for seats the Club may secure a block of seats above the Club. This area does not have direct access to the Club and is not serviced by the Club. However, these seats offer an excellent viewing position. Members with seats in the upper-tiered area are provided access by Club security through the egress gates immediately adjacent to the Club’s entrance.

Seating Within the Club: A limited number of seats is provided in the Main Viewing Lounge within the Club. The reservation of seats inside the Club for friends and/or guests who have not yet arrived is not permitted. Attendants are authorised to remove any items used to "reserve" space for people who are not present. Items removed will be recoverable from lost property. The spirit of fair play is essential as amenities are to be shared for the benefit of all members.

SEAT ALLOCATION

Reserved Seats will be allocated in order of receipt of booking.
Members have the opportunity to purchase one guest ticket per member card, subject to availability.
Members have priority over additional guests for seat allocation therefore additional guest seats are limited and are allocated on a “First-In-First-Issued” basis. MEMBERS WILL ALWAYS TAKE PRIORITY OVER GUESTS FOR SEAT ALLOCATION.
Members wishing to be seated as a group must submit bookings together to ensure group seat allocation where possible.
The Club’s seating area is limited. Each AFL and cricket season a number of seats are held aside for members wishing to purchase single game tickets only.
Members with existing season seat tickets are provided with an opportunity to renew their seats before new season seat requests are granted.
Season seat position may be improved over time, based on a turn-over of seats from previous years. Members wishing to change their seat position must advise the Club of their needs in writing.

SEAT BOOKINGS

Match schedules, ticket process and packages are released to Members as early as possible via the Keeping In Touch magazine and on this website. To make a seat booking Members MUST return the printed booking form, or complete the on-line booking form via the website. ALL SEAT BOOKINGS AND ALTERATIONS MUST BE IN WRITING AND MUST BE ACCOMPANIED BY FULL PAYMENT.

Seats are allocated on the normal ‘First Booked First Allocated’ basis, according to the order of receipt of booking forms. Upon confirmation payment will be debited to your nominated credit card.
The only accepted methods of reserving seats and dining are to complete the printed booking forms included in the Keeping in Touch magazine (forms may be submitted as follows), or by booking online.

IN PERSON: - Submit to Club Reception

OR, MAIL TO: - Queensland Cricketers’ Club, Ground Floor, Gabba Towers, 411 Vulture Street, East Brisbane 4169

OR, FAX TO: - (07) 3391 5415

OR, EMAIL TO: - qcc@qldcricketersclub.com.au

Confirmation: Members are advised of their seat allocation by telephone call and/or telephone message.

Tickets & Collection

Official QCC tickets are issued for package and season pass holders. All tickets are available for collection at the Club on the match day. Upon request, package and season seat tickets may be collected from the Club in advance.

Lost Tickets: The replacement of a lost package or season pass will incur a charge of $20.

Note: Tickets are non-transferable.

Refund & Cancellation Policies

In the event of disruption due to wet weather the Clubs’ ticket refund policy on reserved seats is consistent with the guidelines as set by the Queensland Cricket Association and the Australian Cricket Board.

In order for your Club to run efficiently and profitably we are forced to put in place a Cancellation Policy for Seat Bookings. The Cancellation Policy is as follows: -

Any Changes to a Confirmed Seat Booking will incur a $5.00 administration cost.

No refunds will be given when a Confirmed Seat Booking is cancelled.

DINING BOOKINGS

Pre-booked game day dining (usually a three course set menu) is available for all international cricket matches and AFL games. Please book early if you would like to dine formally in the Club, as game day dining is always a sell-out. Our regular café and buffet will cater for those looking for a more casual dining option.

Dining Cancellation Policy:

Payment is requested at time of booking. Payment for each dining session is processed approximately one week prior to each session.
Cancellation of a Dining Booking up to 72 hours (3 working days) prior to the session – No Cancellation Fee
Cancellation of a Dining Booking after 72 hours (3 working days) and up to 48 hours (2 working days) prior to the session – 50% Cancellation Fee
Cancellation of a Dining Booking after 48 hours (2 working days) – 100% Cancellation Fee

**** Please Note ****

“Working days” are Monday to Friday, as we require notice to contact food suppliers, which is not always possible over a weekend or public holiday.

DOMESTIC CRICKET: DOMESTIC ONE DAY & SHEFFIELD SHIELD MATCHES

Seat bookings are not required as no seat reservations are made for domestic cricket matches.
The tiered seating area (coloured seats) in front of the Club is available for the use of all members and guests on these match days.
Entry for Members is at no charge. Guest entry is charged at the standard ground entry fee.

VISITOR ACCESS

Visitors and guests are welcome in the Club. However, access is governed by certain rules. Visitor access to the Club is treated in two different situations - "Match Days" and "Non-Match Days"

During normal Club opening hours and on match-days visitors and guests must be signed in and accompanied by a Member. Guests must hold a valid seat ticket on major match-days.

Match Days:

Guest tickets may be available for AFL and International Cricket Matches. However, the number of guest tickets available is totally dependant on Member demand.

The Club manages a “Guest Waitlist” for each of the international cricket and football matches throughout the year. All Members are advised, through the regular newsletter, when tickets will go on sale for each match throughout each season.

The Club will fulfil Members requirements as a priority and, subject to availability, will issue guest tickets prior to each match. The Club endeavours whenever possible to seat Guests next to the nominated Member, again subject to availability.

Members may bring an unlimited number of guests to the Club for local cricket matches (Sheffield Shield and Ford Ranger). Notice of intention to bring a large group to the Club is appreciated.

Non-Match Days:

On non-match days an unlimited number of visitors and guests may attend the Club during normal opening hours in the company of a Member. Visitors' names must be entered into the guest registration book and be “signed in” by the Member.

Visitors and guests are required to respect and abide by Club policies regarding dress standards and suitable behaviour within the Club. Members remain responsible for the dress and behaviour standards of visitors and guests whilst within the Club.

Visitors and guests may arrange and attend private functions within the Club without the need to be signed in by a member. In this instance gaming facilities are not available.

MEMBERSHIP RENEWAL

Membership Fees are paid twelve (12) months in advance to the 31st March each year.

A Membership renewal noticeis mailed to each Member one (1) month prior to Membership Fees becoming due, which will coincide with the expiration of the Members Card i.e. A Member Card shows “Valid to dd/mm/yy” therefore the Club requests renewal payment prior to that date.

The renewal period takes place at a similar time to the commencement of the AFL season. Season passes for AFL WILL NOT be issued until membership is renewed and membership fees are paid, regardless of whether the new membership year has commenced or not.

Members who are not financial will not be allowed access to the club on a match day unless both membership fees and the match day ticket price are paid.

The second and final Notice will be sent in regard to all unpaid Membership Fees no later than two (2) months after the due date.

Any Member whose Membership Fee is unpaid three (3) months after the due date (whether he/she shall have received such notice or not) in any year will cease to be a member and his/her name will be deleted from the list of active Members. PROVIDED HOWEVER the Executive Committee shall have the power of extending the time of payment in its discretion for good and sufficient cause. Such cause must be stated in writing and directed to the Executive Committee prior to the three (3) month time period elapsing.

After the three (3) month time allowance those Members who have not made their renewal payment or tendered written explanation to the Executive Committee and wish to rejoin may do so without incurring the $220 Joining Fee, however, this must take place within a period of 18 months. After 18 months Members wishing to rejoin are required to lodge a New Application Form and pay the $220.00 Joining Fee.

The Queensland Cricketers’ Club is not responsible for Membership information and cards being sent to the wrong address. Please add the Queensland Cricketers’ Club to your list of "Change of Address Notifications" for both business and home, including phone and facsimile details.

The Queensland Cricketers’ Club will not be held responsible for charges to a lost or stolen membership card. The Club MUST be notified immediately a membership card is lost or stolen and a replacement card will be forwarded to the Member. REMEMBER - We cannot protect you unless you advise us. On advice from the Member, the Club suspends the ability to charge to that Card. Club Credit will not be opened again until the Member advises the Club that the new card has been received and provides photo ID to the Club.